‘Over the next three years to five years, every major application, every interaction with systems is going to get rewritten to use AI’

Reflections on the big issues shaping our workforce in the coming year from our WorkingNation Advisory Board

December 10, 2023

We asked our WorkingNation Advisory Board to share their thoughts on the most important issues and challenges facing the workforce and the labor market in 2024.

William J. Raduchel is a strategic advisor at DMGT PLC, chairman of LiquidSky Software, a director of Cricket Media and LiveIntent, and chair of the executive advisory board at Originate.

Here are his thoughts on The Future of Work 2024.

“I think the nature of work is going to change. And the problem is that we think we know what the word “job” means. And I’m not sure it means what we think it means anymore. A job is a set of responsibilities and you’re paid for being able to fulfill those responsibilities. That’s why an organization will pay you. We don’t see a job that way.

“A job to most people is ‘I show up at this location. I do these tasks. I leave at this time. I get scored on.’ That’s a traditional definition of a job and we are eroding that every way you turn. And there’s no question that AI is going to erode that even more, even faster.

“And that means that over the next three years to five years, every major application, every interaction with systems is going to get rewritten to use AI. And inevitably, that means that every job, every job, whether you’re a hotel clerk or a shipping clerk, or people on terminals of some kind – the flight attendants on the plane are checking their handheld devices to figure out who you are, what they should do, and where you go.

“That’s all going to change. And that, in turn, will redefine the nature of almost all work. Not necessarily bad, not necessarily good, but there’s going to be a lot of change.

“The term used to be ‘future shock.’ We’re going to have so much change coming that we simply can’t absorb it, which is what a lot of people are worried about, including me.”

AI is going to erode the traditional definition of a job faster than we can even imagine
We asked our WorkingNation Advisory Board to share their thoughts on the most important issues and challenges facing the workforce and the labor market in the coming year. William J. Raduchel is a strategic advisor at DMGT PLC, chairman of LiquidSky Software, a director of Cricket Media and LiveIntent, and chair of the executive advisory board at Originate.

Watch William Raduchel on The Future of Work 2024

Read more from our WorkingNation Advisory Board members on The Future of Work 2024.

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Dana Beth Ardi

Executive Committee

Dana Beth Ardi, PhD, Executive Committee, is a thought leader and expert in the fields of executive search, talent management, organizational design, assessment, leadership and coaching. As an innovator in the human capital movement, Ardi creates enhanced value in companies by matching the most sought after talent with the best opportunities. Ardi coaches boards and investors on the art and science of building high caliber management teams. She provides them with the necessary skills to seek out and attract top-level management, to design the ideal organizational architectures and to deploy people against strategy. Ardi unearths the way a business works and the most effective way for people to work in them.

Ardi is an experienced business executive and senior consultant who leverages business organizational transformation through talent strategies. She uses her knowledge and experience to develop talent strategies to enhance revenue and profit contributions. She has a deep expertise in change management and organizational effectiveness and has designed and built high performance cultures. Ardi has significant experience in mergers, acquisitions, divestitures, IPO’s and turnarounds.

Ardi is an expert on the multi-generational workforce. She understands the four intersecting generations of workers coming together in contemporary companies, each with their own mindsets, leadership and communications styles, values and motivations. Ardi is sought after to assist companies manage and thrive by bringing the generations together. Her book, Fall of the Alphas: How Beta Leaders Win Through Connection, Collaboration and Influence, will be published by St. Martin’s Press. The book reflects Ardi’s deep expertise in understanding organizations and our changing society. It focuses on building a winning culture, how companies must grow and evolve, and how talent influences and shapes communities of work. This is what she has coined “Corporate Anthropology.” It is a playbook on how modern companies must meet challenges – culturally, globally, digitally, across genders and generations.

Ardi is currently the Managing Director and Founder of Corporate Anthropology Advisors, LLC, a consulting company that provides human capital advisory and innovative solutions to companies building value through people. Corporate Anthropology works with organizations, their cultures, the way they grow and develop, and the people who are responsible for forming their communities of work.

Prior to her position at Corporate Anthropology Advisors, Ardi served as a Partner/Managing Director at the private equity firms CCMP Capital and JPMorgan Partners. She was a partner at Flatiron Partners, a venture capital firm working with early state companies where she pioneered the human capital role within an investment portfolio.

Ardi holds a BS from the State University of New York at Buffalo as well as a Masters degree and PhD from Boston College. She started her career as professor at the Graduate Center at Fordham University in New York.